Agents of Change in Business Process Management
نویسندگان
چکیده
Successful enterprises are built on change. Increasingly, businesses operate in a rapidly evolving environment where the response to changing markets may of necessity be measured in hours and days instead of months and years. Responsiveness and adaptability will be the hallmarks of business success. BT is strategically placed as both a major potential facilitator of this change, as well as benefiting from its technology.
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